Frequently Asked Questions

1. What kinds of products do you sell?

We offer a curated selection of lifestyle and home products, including stylish bags, LED lighting and decorations, personal wellness devices, and seasonal décor. Our catalog is regularly updated with new finds.

2. Are your products safe to use?

Yes. All products in our store are selected with quality and safety in mind. LED products meet standard safety ratings (e.g., IP44 waterproof where applicable), and wellness devices are designed for everyday home use.

3. How do I care for my leather bag?

Wipe the surface with a soft, dry cloth after use. Avoid prolonged exposure to direct sunlight, rain, or harsh chemicals. Store in a cool, dry place when not in use to maintain the shape and finish of the PU leather.

4. Can I use the LED Christmas tree outdoors?

Yes. Our lighted Christmas pot trees carry an IP44 waterproof rating, making them suitable for both indoor and outdoor use. They are battery-powered, so no outlet is needed — place them anywhere you like.

5. How do I use the massage and wellness devices?

Each device comes with usage instructions included in the package. Generally, apply to the target area for 10–15 minutes per session. Avoid use on broken skin or open wounds. If you have a medical condition, please consult a physician before use.

6. How do I track my order?

Once your order ships, you’ll receive a confirmation email with your tracking number. You can use it to follow your package in real time. If you don’t see the email, please check your spam or trash folder.

7. What if my item arrives damaged or defective?

We’re sorry to hear that! Please contact us at F.adoiDeley@gmail.com with your order number and a photo of the issue. We’ll make it right with a replacement or full refund, and we’ll cover all shipping costs.